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Shipping & Returns/ Refund Policy

Shipping Policy

Most items are handmade to order, which may take up to 2 days to complete. Once your order is ready, I typically ship using USPS, though in some cases, I may use UPS. The usual turnaround time for shipping is 3-5 business days. I strive to ship all products as quickly as possible, and you will receive a tracking number with your order so you can follow its progress.

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HAYLO BY RENAE WAISTBEADS AND MORE IS NOT RESPONSIBLE FOR LOST ORDERS, SHIPPING DELAYS, OR DAMAGES CAUSED BY THE MAIL CARRIER.

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If you experience any issues with your order due to mail carrier errors, please contact them first to file a claim. Once you've filed the claim and received any feedback from the carrier, feel free to reach out to us for further assistance.

Return & Exchange Policy

ALL SALES ARE FINAL! Please ensure that your measurements are accurate and that you've selected the correct item and color before placing your order. Once your order is placed, it cannot be changed; however, I can add items to your order if needed.

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